1. 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on our shared hosting plans.
If you are not satisfied with our services within the first 30 days of activation, you may request a full refund—no questions asked.

Please Note:

• The refund request must be made within 30 days of your initial purchase.
• Refunds are applicable only to first-time hosting accounts.
• Renewal payments, domain registrations, and third-party services are non-refundable.

2. Non-Refundable Services

The following services are not eligible for refunds under any circumstances:

• Domain name registration, renewal, or transfer fees
• SSL Certificates
• Add-ons or one-time setup fees
• Any service that has been suspended or terminated due to a violation of our Terms of Service or Acceptable Use Policy

3. Cancellation Policy

You may cancel your hosting account or any active service at any time through your Hostnirvana Client Area or by contacting our support team at support@hostnirvana.com.

Once the cancellation request is processed:

• Your account and related data will be permanently deleted.
• Cancellation requests made after 30 days of purchase will not be eligible for a refund.

4. Refund Processing

If your refund request is approved, it will be processed to your original payment method within 7–10 business days.
Please note that transaction or processing fees (if any) charged by payment gateways are non-refundable.

5. Policy Updates

Hostnirvana reserves the right to modify or update this Refund and Cancellation Policy at any time without prior notice. Any changes will be posted on this page, and the updated date will be mentioned below.

Last Updated: July 2025

Contact Us

If you have any questions or concerns regarding this policy, please contact our billing team:
📧 Email: support@hostnirvana.com
🌐 Website: www.hostnirvana.com